At United Equipment Accessories, we are continually striving to improve our company in every way. With the growth we have experienced in recent years, it has pushed our current systems to their limits. Because of the less than ideal performance from our current systems, it was identified to support our continued growth with a new Enterprise Resource Planning or ERP system.
Anyone who has been through an ERP implementation/selection knows it is an extremely complex process with many moving pieces. To start, we recognized that we didn't know enough about ERP systems to make the selection without outside expertise. Because of this, UEA hired a consulting team to help us through the process. We began by mapping our current business processes which defined our “current state.” This allowed us to identify pain points in our current business processes and chart a road map for correcting them. Based on some of the most problematic areas of our current system, UEA employees went through education sessions with various ERP vendors on specific topics. These sessions showed the capabilities of ERP systems on the market today. Armed with the knowledge of possibility, the team set out to define UEA's “future state”; what we ideally would like the business processes to look like in the future. From this, a script and list of capabilities that needed to be demonstrated was sent out to vendors for demonstration.
We are now nearing the end of the implementation process, having now been live for several months. Although it hasn't always been easy, it is exciting to have a system that will have a positive impact on the company for years to come. As with everything we do here at UEA, by implementing this new ERP system we hope to ultimately better serve our customers.