customer service

  • What is the Custom Hydraulic Swivel Project Flow?

    posted on Monday, February 12, 2018

    Wondering what it's like to work with United Equipment Accessories (UEA) on a custom hydraulic swivel project? We've outlined how we work with our clients and the importance we put on customer service to deliver the best products for every need.

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  • Customer Service Expanding at UEA

    posted on Thursday, December 21, 2017

    At UEA we take great pride in our customer service department. While we have a specific department for customer service we also recognize every employee is part of our customer service team. With increased business and the addition of our hydraulic swivel line, the need to expand this department has been identified.

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  • Breakthroughs in Wind Turbine Technology

    posted on Tuesday, October 24, 2017

    Award-winning producers of the Innovations with Ed Begley, Jr. series will uncover recent breakthroughs throughout the growing wind energy industry.

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  • Are Hydraulic Swivels Always Round?

    posted on Tuesday, October 17, 2017

    The typical configuration of a swivel is a round housing and spool. Hot finished seamless tube is used for the housing and ductile iron round for the spool. The housing material machines well and it's weldable, and the spool material is readily machinable. Finding material that's close to size is usually readily available. This allows the material to be purchased at an affordable cost and minimizes the machining.

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  • Modifying Specifications to Minimize Lead Times and Save Costs

    posted on Tuesday, October 10, 2017

    UEA will always try to obtain the specified parts per the customer request. However, when we run into obstacles with lead time and cost we rely on our vast knowledge and experience in building and wiring slip rings to make suggestions for substitute parts that will meet the necessary requirements while saving valuable time and money.

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