customer service

  • Breakthroughs in Wind Turbine Technology

    posted on Tuesday, October 24, 2017

    Award-winning producers of the Innovations with Ed Begley, Jr. series will uncover recent breakthroughs throughout the growing wind energy industry.

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  • Are Hydraulic Swivels Always Round?

    posted on Tuesday, October 17, 2017

    The typical configuration of a swivel is a round housing and spool. Hot finished seamless tube is used for the housing and ductile iron round for the spool. The housing material machines well and it's weldable, and the spool material is readily machinable. Finding material that's close to size is usually readily available. This allows the material to be purchased at an affordable cost and minimizes the machining.

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  • Modifying Specifications to Minimize Lead Times and Save Costs

    posted on Tuesday, October 10, 2017

    UEA will always try to obtain the specified parts per the customer request. However, when we run into obstacles with lead time and cost we rely on our vast knowledge and experience in building and wiring slip rings to make suggestions for substitute parts that will meet the necessary requirements while saving valuable time and money.

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  • Working Together to Save Costs

    posted on Tuesday, May 16, 2017

    Recently UEA was contacted by a long time customer with the request to lower the price of a slip ring they purchase. The customer was not simply trying to save a few bucks but rather hoping to redesign some of their machines this product goes into and help spur demand. Part of this project would be cost savings.

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  • How Does UEA Work with Customers?

    posted on Wednesday, November 2, 2016

    At UEA we like to form partnerships with our customers using our expertise with electrical slip rings, cable reels, hydraulic swivels and shift controls in conjunction with our customers' superior knowledge of their markets and actual working environments to design and build the products that meet or exceed their expectations.

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